Last Updated: Mar 2025

1. Information We Collect

We collect the following data to provide services, process orders, and improve user experience:

• Personal Data: Name, email, address, payment details (processed securely via Stripe/PayPal).

• Account Data: Usernames, passwords (encrypted), purchase history.

• Course Data: For "The Brand Framework" (hosted on FreshLearn), we track progress, interactions, and submissions.

• Automated Data: Cookies, IP addresses, browsing behavior (via Google Analytics).

2. How We Use Your Data

• Order Processing: Fulfilling purchases, refunds, and customer support.

• Course Access: Managing enrollments, progress tracking, and communication for The Brand Framework.

• Marketing: Only with explicit consent (opt-in required). Unsubscribe anytime.

• Improvements: Analyzing site/course performance via anonymized data.

3. Data Sharing & Third Parties

We never sell your data. Limited sharing occurs with:

• Payment Processors (Stripe) – Only for transaction completion.

• FreshLearn – Hosts The Brand Framework; they process data per their Privacy Policy.

• Email Tools (Substack) – For marketing (opt-out available).

• Legal Compliance: Disclosed only if required by law (e.g., subpoenas).

4. User Rights & Control

You may:

• Access, Correct, or Delete your data (email info@konstantandnew.com).

• Opt out of marketing (via unsubscribe link or manual request).

• Request data portability (GDPR/CCPA compliance).

• Withdraw consent for processing (excluding legal/transactional needs).

5. Data Security

• Encryption: SSL/TLS for all transactions.

• Limited Access: Only essential staff handle sensitive data.

• FreshLearn Security: Course data protected under their measures (linked above).

• Breach Protocol: We’ll notify affected users within 72 hours if a breach occurs.

6. Cookies & Tracking

• Essential Cookies: Required for site functionality (e.g., login).

• Analytical Cookies: Google Analytics (opt-out via browser settings).

• No Unauthorized Tracking: We don’t use invasive spyware or hidden pixels.

7. Policy Updates

• Changes will be posted here with a clear "Last Updated" date.

• Material changes (e.g., new data uses) will not trigger email notifications.

8. Contact & Complaints

For privacy requests or concerns:

• Email: info@konstantandnew.com