The power of having detailed workflows in your business

The other day I was helping one of my clients create an inner workflow for one of her services and then I decided I wanted to talk about it a bit more and share some quick insights. I've written a pre

The other day I was helping one of my clients create an inner workflow for one of her services and then I decided I wanted to talk about it a bit more and share some quick insights. I've written a previous article about workflows, client journeys, and your brand, but this article will be specifically with examples of a detailed workflow for a service.

Firstly, your inner workflows are a huge part of your brand because they help you standardize your work and make sure you are giving everything the same attention. Let's share an example of a client call workflow with a few questions...

1. What do you do to prepare for a client call?

2. What is your personal ritual before a client call?

3. What do you do immediately after the call is over?

4. What do you do in the following 2-3 days related to this call?

5. What do you do in the following 2-3 months related to this call?

As you can notice, the actual call is not on there. You can go in-depth and create a workflow for the individual calls if you want. Personally, I don't do one of those because every single call goes completely different for me and I do have a habit of going off on tangents.

But here are some example answers to the above questions...